Download e-book for kindle: All Hat and No Cattle: Tales of a Corporate Outlaw by Chris Turner

By Chris Turner

ISBN-10: 0738203661

ISBN-13: 9780738203669

ISBN-10: 1429493720

ISBN-13: 9781429493727

Have you ever heard "Let's get every person at the related web page" only one time too many? used to be your newest administration education direction simply one other plateful of warmed-over dogma? Then it is time to commence kicking up a few airborne dirt and dust and creating a distinction. In All Hat and No farm animals, maverick advisor Chris Turner indicates you the way to do exactly that. With a hearty dose of Texas humor, and with knowledge won from event at the entrance strains, she exposes a lot of what passes for administration knowledge as baloney and gives clean methods of brooding about companies and the folks who deliver them to existence.

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Additional info for All Hat and No Cattle: Tales of a Corporate Outlaw

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Fourth, the big cheeses didn't do Quality. Yeah, there were teamwork days to recognize good group efforts, but in their own day-to-day work, most senior managers didn't do the things they told everyone else to do. " And this is the big weakness in top-down strategies. If there is a disjoint between what the bigwigs say and what they do, then what you immediately get is cynicism. Fifth, the culture became obsessed with quantitative measurement. In fact, when the Institute for Research on Learning, an organization dedicated to the study of social learning, con- 17 18 All Hat and No Cattle ducted an ethnographic study at XBS, the anthropologists noted that in every culture there are questions that sound reasonable but are actually hostile.

But when general managers pony up money, it is because they are confident that they are investing in future success. Camp Lur'ning '96 was bigger and better. A total of 375 people participated in three days of jam-packed learning. Alumni from Camp '95 vied for thirty-five counselor spots and arrived several days early to help set up the facility, assemble materials, and decorate the place. The first evening was intentionally chaotic. With 375 campers trying to find their mailboxes and counselors and dragging customers around to familiarize them with the setup, things were wild.

Cascading, the traditional Xerox communication approach, is analogous to the trickle-down theory of economics, and it works about as well. Managers are sent information that they are supposed to share with their direct reports, who are supposed to share it with their subordinates, and so on. Cascading is a bit like the kids' game "gossip," in which a secret message is whispered, kid to kid, around a circle. Inevitably, when the last person shares the secret with the group, it is garbled nonsense.

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All Hat and No Cattle: Tales of a Corporate Outlaw by Chris Turner

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